Telecommunication Networks and Applications †MyAssignmenthelp.com

Question: Discuss about the Telecommunication Networks and Applications. Answer: Introduction Australia is a developed economy with stable currency and economical structure. The political environment in the country offers a conducive environment for conducting businesses(Broedner, 2009). The scope of services is gradually enlarging in the Australian telecommunication sector, which is experiencing a steady growth in the past decade. There are various negatives as well that are associated with outsourcing of these jobs overseas(MacKenzie, 2010). The scope of this study with appropriate research processes and methodology analyses several impacts associated with outsourcing. Resurgent aspects in the telecommunication sector has left its shareholders wanting for more. As more investors are eyeing good prospects and steady returns from telecommunications stocks, more is the reliability of the sector to make profits. Jobs such as finance, HR, online client servicing are increasingly getting outsourced to locations which possess similar skills as those of Australians technicians. Majorly Accenture, India and Philippines have been able to bag quite a lot of outsourced jobs to cater to clients overseas. Some Australian telecommunication giants are extremely happy with the endeavors and benefits that are returned from these offshore companies. In order to attain aims of the study, the following objectives are highlighted which will be attained in the study. Research Objective 1: To analyse the scope of outsourcing of telecommunication jobs Research Objective 2: To understand the scope of multiple telecommunications jobs in Australia that are outsourced Research Objective 3: To analyse countries or companies to which such jobs are outsourced Research Objective 4: To understand the positive impact associated with outsourcing of jobs Research Objective 5: To understand the negative impact associated with outsourcing of jobs Research Questions In order that the above research aims can be catered to, the following research questions needs to be attempted. Research Question 1: What type of jobs can be outsourced in the telecommunication sector? Research Question 2: What is the current scenario in Australia telecommunication jobs that are outsourced? Research Question 3: Which companies are Australian telecommunication companies outsourcing jobs to? Research Question 4: What are the positive effects from outsourcing of jobs in Australian telecommunication sector? Research Question 5: What are the negative effects from outsourcing of jobs in Australian telecommunication sector? Literature Review Evaluation of appropriate literature sources is critical for the understanding and analysis of a study. Some of the literature sources that have been utilized in the study are identified which have rendered valuable source of information to the project. M. Abraham(2008), work Globalization and the call center industry.: In the article Globalization and the call center industry. pages 197 to 210(Abraham, 2008). This article has been able to identify major outsourcing jobs that telecommunication companies provides to offshore companies. These activities do not value add to the business hence forms non-core activities. As companies do not gain any advanatges from them they are generally outsourced. Another key journal that analyses impact of outsourcing on workers is by, E.Appelbaum (2013), The impact of new forms of work organization on workers. In the Work and Employment in the High Performance Workplace, page 120(Appelbaum, 2013). B. Haveckin (2012), Information technology outsourcin g by large Australian organisations (Doctoral dissertation, Victoria University) is a valuable study on the several impacts of outsourcing in the telecommmunication sector of Australia(Haveckin, 2012). Hirschheim(2009) in his article, Outsourcing in a global economy: Traditional information technology outsourcing, offshore outsourcing, and business process outsourcing. In the Information systems outsourcing, pages 3 to 21 analyses effects of outsourcing on a global basis(Hirschheim, 2009). this article is a general study however, it indetifies several key points in reagrds to outsourcing. P.K. Ross (2009), article New technology and work in the Australian telecommunications sector: What role for technicians?. In the New technology and work in the Australian telecommunications sector: What role for technicians?., pages 45 to 66 studies the role of technicians and their jobs in the Australian telecommunication sector(Ross, 2009). J.J.Wang (2012), Examination of outsourcing of components and finished products from Australia to companies in China: inter-firm business problems, solutions and business success factors (Doctoral dissertation, Victoria University) is another article that examines inter-firm business challenges arising from outsourcing(Wang, 2012). L. Willcocks (2015), The Commonwealth Bank of Australiastrategizing from outsourcing to the cloud part 1: perennial challenges amidst turbulent technology. In the Journal of Information Technology Teaching Cases, 86-98(Willcocks, 2015). M.E. Malmgren, Managing risk in business critical outsourcing: A case study in the Telecom industry(Malmgren, Managing risk in business critical outsourcing: A case study in the Telecom industry.). this article highlights the several rissk to businesses that are associated with the process of outsourcing. B.H.Kam (2012), Managing outsourcing risks in the global supply chain: An exploration of approaches. Published by the School of management RMIT University Melbourne, Australia(Kam, 2012). This article analyses relevant risks of outsourcing and the negtive imapcts that it can create on the parent business. D.A. MMBIHI (2015) Evaluation of project outsourcing risks on project performance in selected companies in the telecommunication sector in Kenya. In the Strategic Journal of Business Change Management (MMBIHI, 2015). Research methodology is considered as one of the most important aspects related to any field of study. In this part of the study, a comprehensive sketch of the research methodology has been chosen by the scholar so as to successfully complete the study while meeting all the objectives and obtaining answers to the research issues recognized has been explained(Bradley, 2007). ResearchPhilosophy A research philosophy is something, which ascertains the studys overall structure by ascribing the underpinning aspects. There are four research methodologies namely ontology, epistemology, axiology and rhetoric research philosophy. The decision made by the scholar in regards to adoption of the inductive approach forms a part of research approach. One of the most crucial components of research methodology is known as the research design. This is because; it determines the functionality and efficiency of the methodology thereby establishing a process of operational research(Myles, 2015). There are various tools which can be adopted by a researcher to gather information from the primary sources in order to support the research design. Quantitative secondary data has been used for this project. Data can be collected using primary or secondary means. The qualitative secondary data being used here consists of the information that has already been published(Cline, 2011). Sources like newspapers, books, journals, magazines, newsletters, periodicals and the internet. Qualitative data that has been obtained using interview schedules have been analyzed descriptively(Gallagher, 2009). This study is only limited by the size of the sample that has been used which is theoretical in nature. Though the scope of the study can be increased or enhanced, presently it can only be applicable in the telecommunication sector in Australia. Further, the study has not adopted quantitative data collection method or collected primary data. Hence, the study suffers from the limitations of the secondary collected data. Findings and Analysis Collecting a varied range of data form secondary sources and reviewing them according to theoretical framework in the literature review provides certain findings(Duriau, 2007). Findings and Analysis 1 Telecommunication Sector is mostly outsourcing tertiary jobs: Telecommunication sector in Australia is highly competitive in nature where there are a number of companies offering a wide variety of products(Fisher, 2008). Telecommunication sector globally are outsourcing tertiary jobs to less developing countries(Liu, 2008). There has been a global tend associated with various jobs and functionalities. Findings and Analysis 2 Australian telecommunication companies are outsourcing large number of non-core functionalities: Australian telecommunication giants are making substantial amounts of investments into Research and Development of internet and telephony products. It is believed that such innovation will drive sustainability and competitive advantages in the long-run(Malmgren, Trust and control in strategic alliances: Managing risk in business critical outsourcing., 2010). Findings and Analysis 3 Australia is primarily outsourcing its telecommunication jobs to Philippines and India: Australian telecommunication sector is primarily diversifying jobs to India and Philippines due to costs advantages(Yeh, 2015). India and Philippines is a developing economy that offers tremendous costs advantages along with skills and technical advantages. Findings and Analysis 4 Australian telecommunication sector has high levels of profitability and cost reduction from outsourcing of jobs offshore: Outsourcing to Australian companies did not provide much benefits as offshoring to India, Philippines or other less developing countries. Australian telecommunication giants are able to gain tremendous amounts of profitability and reduction in costs from such endeavors. There are minimum requisites and demands of outsourcing jobs. Findings and Analysis 5 Australian telecommunication sector has seen rise of high rates of unemployment in the recent past: Due to offshoring activities, several telecommunication sector jobs have been lost. Unemployment has risen sharply in the Australian telecommunication sector, due to rise in offshoring activities. Especially HR, finance, services related jobs have dried up in the Australian telecommunication. This the worst negative effects from rise of outsourcing of jobs. Conclusion Corporations prior outsourcing of jobs to off-shore countries needs to understand the core benefits associated with it, alongside the negative impacts. There has been tremendous negative impacts from outsourcing of such jobs in the Australian telecommunication sector, hence they needs to adopt the following recommendations in order to overcome the same. Corporations needs to exchange ideas with their key stakeholders such that multiple points of view can be accommodated. Stakeholders as employees constitute a large part of the Companys Governance hence their views regarding the same needs to be obtained and balanced off. Corporations should ideally outsource non-core functions that do not value add. Outsourcing key functionality can significantly impact the business and its brand name. Non-core activities outsourcing can provide the Company with high levels of incomes from similar activity. Corporations need to treat their outsourced units as a part of their extended units. Such endeavors allows corporations to develop these units for reaping sustainable benefits in the future as well. Corporations for the need of maintaining continued branding, has to provide constant mentoring and training as well as development sessions to outsourced units. Training and development allows outsourced companies cater to similar possible standards that the corporations provides. Reference Lists Abraham, M. (2008). Globalization and the call center industry. . Globalization and the call center industry. , 197-210. Appelbaum, E. (2013). The impact of new forms of work organization on workers. Work and Employment in the High Performance Workplace, 120. Bradley, E. C. (2007). Qualitative data analysis for health services research: developing taxonomy, themes, and theory. Health services research, 42(4), 1758-1772. Broedner, P. K. (2009). Productivity effects of outsourcing: new evidence on the strategic importance of vertical integration decisions. International Journal of Operations Production Management, 127-150. Cline, R. R. (2011). Data collection methods. . Introduction to the Pharmacy Business Administration Series. Duriau, V. J. (2007). A content analysis of the content analysis literature in organization studies: Research themes, data sources, and methodological refinements. Organizational research methods, 5-34. Fisher, J. H. (2008). Fisher, J., Hirschheim, R., Jacobs, R. Information Systems Frontiers, 165-178. Gallagher, M. (2009). Data collection and analysis. Researching with children and young people: Research design, methods and analysis, 65-127. Gill, P. S. (2008). Methods of data collection in qualitative research: interviews and focus groups. British dental journal, 291-295. Haveckin, B. (2012). Information technology outsourcing by large Australian organisations (Doctoral dissertation, Victoria University). Hirschheim, R. . (2009). Outsourcing in a global economy: Traditional information technology outsourcing, offshore outsourcing, and business process outsourcing. . Information systems outsourcing, 3-21. Kam, B. H. (2012). Managing outsourcing risks in the global supply chain: An exploration of approaches. . School of management RMIT University Melbourne, Australia. Liu, R. . (2008). Much ado about nothing: American jobs and the rise of service outsourcing to China and India (No. w14061). National Bureau of Economic Research. MMBIHI, D. A. (2015). EVALUATION OF PROJECT OUTSOURCING RISKS ON PROJECT PERFORMANCE IN SELECTED COMPANIES IN THE TELECOMMUNICATION SECTOR IN KENYA. Strategic Journal of Business Change Management. MacKenzie, R. (2010). Why do contingent workers join a trade union? Evidence from the Irish telecommunications sector. European Journal of Industrial Relations, 153-168. Malmgren, M. E. (2010). Trust and control in strategic alliances: Managing risk in business critical outsourcing. Malmgren, M. E. (n.d.). Managing risk in business critical outsourcing: A case study in the Telecom industry. Myles, R. (2015). Qualitative data analysis. . In 2015 APHA Annual Meeting Expo.APHA. Ross, P. K. (2009). New technology and work in the Australian telecommunications sector: What role for technicians?. . Labour Industry: a journal of the social and economic relations of work, 45-66. Wang, J. J. (2012). Examination of outsourcing of components and finished products from Australia to companies in China: inter-firm business problems, solutions and business success factors (Doctoral dissertation, Victoria University). Willcocks, L. . (2015). The Commonwealth Bank of Australiastrategizing from outsourcing to the cloud part 1: perennial challenges amidst turbulent technology. Journal of Information Technology Teaching Cases, 86-98. Yeh, W. C. (2015). International Telecommunication Networks and Applications Conference (ITNAC).